at www.angel-lifestyle.com via our secure system.
Opening Hours: 10.00am - 5.00pm Monday to Saturday.
Please have your order details ready – including product code, description, size & colour.
Out of hours answering service available.
23 Chapel Street
York YO61 3AE
Or come and visit us in person! Store address and opening hours as above. It is always advisable to call first if you are planning to travel any distance to see us [seasonal opening times may differ].
We accept most major debit and credit cards except Diners and American Express.
We aim to dispatch your goods within 7 working days from receipt of your order (subject to stock availability). For made-to-order items please allow up to 28 days for delivery.
Our delivery and packing charges are listed below [NB - a signature may be required upon delivery]:
|Standard delivery to all UK postcodes NOT mentioned below||£5.50|
|Scottish Highland & Islands [Postcodes: IV, HS, KA27-28,
KW, PA20-49, 60-78, PH30-44, 49-50, ZE]
|Northern Ireland [Postcodes: BT]||£10.00|
|Isle of Man & Scilly Isles [Postcodes: IM, TR21-25]||£15.00|
|Jersey & Channel Islands||£16.00|
|Republic of Ireland||£19.00|
|Belgium, Netherlands & Luxembourg||£20.00|
|France, Germany & Denmark||£20.00|
|Rest of World [up to 2kg]
We will exchange or refund any item you are not happy with as long as the goods are returned in original condition within seven days of receipt. Before returning an item, please contact us by phone, on 01347 822044, or email, on firstname.lastname@example.org, so that we can provide you with a returns code - this makes allocating your returned items to your original order and processing your refund much easier and quicker. We also recommend that you ask for proof of postage from your post office. Delivery charges and return postage will only be refunded if the item is faulty. We suggest goods are returned by registered post as we cannot refund items broken or lost during return transit.
If an item is damaged, please inform us within 24 hours of delivery to arrange for a replacement or refund.
Personalised /Made-To-Order items are not returnable unless faulty.